Delivery & Order Queries

We pride ourself on our customer service and fast delivery!

Standard delivery (currently within mainland UK only).

Up to 1kg – £3.50
From 1kg to 2kg – £4.50
From 2kg to 5kg – £8.00
From 5kg to 10kg – £10

Spend over £50 and receive free UK delivery

We dispatch parcels Monday–Friday (excluding bank holidays). Orders placed before midday on working days will be dispatched the same day. Orders received after midday, will be dispatched next working day.

If you need to cancel your order, please contact us as soon as possible afterplacing your order. Please note that we can not guarantee cancellation of any order and orders can not be cancelled once dispatched. Please check our latest delivery information to find out our standard lead times between an order being placed and being dispatched.

You will receive an email confirmation that will act as a proof of purchase(please check your spam folders). If you would like a further invoice, please contact us and we can email one to you.

We want you to be completely happy with your order so, if you have a problem, please contact us straight away.

Sending Gifts

People love receiving sweets as gifts, we've collated some services and questions to help you!

You certainly can and it’s a lovely thing to do as well. Just give the relevant delivery address and don’t forget to add your free gift messaging as an order note at checkout. Just so you know, we don’t show any prices on the paperwork sent with gift order deliveries.

Yes, as long as you place each gift as a separate order as we can only accommodate one delivery address per order.

Allergen Questions

Information about allergens and questions that have been asked. If you need any additional help please contact us.

You will find allergen and dietary information in each product description on our website, but you’re also welcome to contact us prior to ordering to discuss your requirements. Please note that many of our items that are bagged in store are in an environment which contains nuts and other allergens.